
FAQ
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Residential
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What services does North East Pest Solutions provide?We offer comprehensive residential pest control services to eliminate and prevent infestations of ants, termites, rodents, bed bugs, and more in Portland, Maine.
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Do you offer eco-friendly pest control options?Yes, we provide environmentally friendly pest control solutions that are safe for your family and pets.
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What types of pests do you handle?We specialize in controlling ants, termites, rodents, bed bugs, cockroaches, spiders, and other common household pests.
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Are your technicians licensed and insured?Yes, all our technicians are licensed, certified, and insured to ensure professional and reliable service.
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How much does residential pest control cost?The cost varies based on the type of pest and the severity of the infestation. Contact us for a personalized estimate.
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How often should I schedule pest control services?We recommend quarterly pest control services to keep your home pest-free year-round.
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Do you offer emergency pest control services?Yes, we provide same-day and emergency pest control services for urgent infestations.
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What should I do to prepare for a pest control visit?Preparation steps depend on the pest being treated. We’ll provide specific instructions before our visit.
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Can you treat for bed bugs?Yes, we offer specialized treatments to eliminate bed bugs and prevent their return.
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Do you offer warranties on your pest control services?Yes, we provide warranties on many of our services to ensure customer satisfaction.
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Commercial
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What industries do you specialize in for commercial pest control?We provide pest control solutions for a variety of commercial industries, including restaurants, hotels, healthcare facilities, warehouses, offices, and more. Each industry has unique pest challenges, and we customize our approach to meet specific regulations and hygiene requirements. For example, food service businesses require strict compliance with health codes, while warehouses often face rodent and insect infestations due to storage conditions. Our team ensures tailored, effective treatments that keep your business pest-free.
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What type of pests do you handle?We manage a broad range of pests, including rodents, cockroaches, ants, flies, bed bugs, termites, stored product pests, and wildlife. Each pest requires a different approach, from chemical treatments and bait stations to exclusion techniques and preventive maintenance. Our integrated pest management (IPM) strategies focus on long-term solutions rather than just one-time extermination, ensuring businesses maintain a pest-free environment.
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How do you ensure minimal disruption to my business during treatment?We understand that businesses cannot afford downtime. Our technicians work around your schedule, offering after-hours or weekend services if needed. Additionally, we use discreet, low-impact treatments such as targeted gel baits and non-toxic exclusion methods whenever possible. This allows us to control pest problems without disrupting your operations, employees, or customers.
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How often should I reschedule pest control for my business?The frequency of pest control services depends on your industry, pest history, and location. Restaurants and food processing facilities typically require monthly or bi-monthly visits due to stricter health regulations. Office buildings and retail spaces may need quarterly treatments. We conduct a thorough assessment to determine the optimal service schedule that ensures long-term protection against pests.
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What happens if I notice pests between scheduled visits?Our commercial pest control plans include ongoing monitoring and support. If you see pest activity between scheduled visits, we will return at no additional charge to assess and address the issue. Rapid response is key to preventing minor pest problems from escalating into major infestations.
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What are the risks of delaying pest controls services?Postponing pest control can lead to increased infestations, higher treatment costs, regulatory violations, property damage, and reputational harm. For example, rodents can chew electrical wiring, leading to fire hazards, while cockroach infestations can cause health code violations in food service establishments. Preventive pest control helps businesses avoid these costly consequences.
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Do you use eco-friendly pest control methods?Yes, we prioritize environmentally responsible pest control. Our integrated pest management (IPM) approach minimizes pesticide use by focusing on exclusion techniques, habitat modification, and targeted treatments. Whenever possible, we use eco-friendly solutions such as botanical insecticides, pheromone traps, and mechanical barriers to control pests while reducing environmental impact.
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How do you handle bed bug infestations in commercial properties?Bed bugs require a specialized approach. We conduct detailed inspections using advanced detection techniques, such as canine inspections and heat monitoring. Treatments may include heat treatments, targeted chemical applications, and follow-up monitoring. For hotels, offices, and healthcare facilities, we also provide preventive training to help staff identify and report bed bug activity early.
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What are some hidden benefits of professional pest control?Beyond eliminating pests, professional pest control helps maintain workplace hygiene, improves employee productivity, and protects brand reputation. It also prevents property damage, reduces liability risks, and ensures compliance with health codes. A pest-free environment creates a safer, more inviting space for customers and employees alike.
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What makes North East Pest Solutions different from other pest control providers?We combine industry expertise, eco-friendly solutions, and customer-focused service to provide effective commercial pest control. Our team is highly trained, and we tailor our approach to each business’s unique needs. We don’t just treat pests—we prevent them, educate our clients, and ensure long-term results. Our local knowledge of Portland, Maine, also allows us to address region-specific pest challenges effectively.
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